Frequently Asked Questions
Q: How soon can the company come out for an emergency water damage or flood situation?
A: United Water Restoration Group will dispatch a professional remediation technician to your site within 5 minutes of contacting our emergency hot line (727.285.9732). We are available 24 hours a day, seven days a week.
Q: How long will it take to dry my property?
A: We are usually able to dry structures in 3-4 days, though some jobs require more time due to the magnitude of water damage as well as what type of water is involved (sewage backup, ground water, etc.). We keep our customers aware of every step of the process.
Q: What if I do not have Insurance coverage?
A: We understand that not all home or business owners have coverage. Our team will work with you and your budget in order to get your specific needs taken care of. We are here to help the community as well as the economy. It is possible that we can devise a payment plan and we also take Visa and MasterCard as well.
Q: How long does it take for mold to grow once a water loss has occurred?
A: Molds are found virtually everywhere and molds can grow both indoors and outdoors within 24 hours of the start of water damage/sewage back up.
Q: Is your company experienced in mold removal?
A: Yes, United Water Restoration Group offers top notch experts in mold remediation. The presence of mold on a property is a troublesome and unhealthy problem. This is why we employ methods to ensure inhabitants’ safety. As part of our dedication to excellence, we have adopted IICRCSS20 Standard Reference Guide for removal. This is one of the most comprehensive courses of action for mold remediation.
Q: When should I use trauma remediation services?
A: You should use trauma remediation services anytime blood or bodily fluids are left behind. These events require safe, professional cleanup services. We assist in safely disposing of them and properly disinfecting and cleaning affected areas.
Q: Will homeowners insurance cover trauma remediation services?
A: We can’t promise you that every insurance provider will cover these services. However, they are typically standard and most policies will cover these services to an extent. However, it greatly varies based on the event and your policy provider. Always check with your insurance provider before assuming.
Q: How long does it take to cleanup a crime scene?
A: Crime scene cleanup can vary in length, depending on how bad the incident was and what needs to be done. Generally speaking, most crime scene cleanups should take anywhere from 2-14 days and sometimes even longer for particularly severe cases. It is important that this length of time be taken into consideration.
